Are you in a business that needs to build loyal repeat customers, clients or patients?
Do you want to attract more local customer, clients or patients and retain the loyal ones without cheapening your product or service with discount coupons?
Then Setting up a REWARD or LOYALTY program is right for you!
Loyalty & Reward Programs
Loyalty Reward Programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program. These programs exist covering most types of commerce, each one having varying features and rewards-schemes.
How do they work?
Basically these programs help create loyalty because the reward is provided to the consumer after a specific amount of purchases of a specific value have been made.
For example; free massage after 4 complete (paid in full) massage have been completed.
Types of Reward Programs:
There are basically two types of reward and loyalty programs. They both accumulate points towards prizes. The difference is in why the points are awarded and the second is what can be redeemed by the points.
- STAMP REWARD programs, collect points toward on reward. Free massage offer 4 completed massages
- PERK REWARD program, award points for anything business owner wants, sales, birthdays, attendance to an event etc. Points are redeemed for a variety of rewards of varying point values.
Who Uses Rewards Programs?
Ideally the businesses that want to have repeat business from its customers are ideal. That is typically service related industries like; health care providers, food & drink, spas, salons, therapist and clubs.
Let the statistics speak for themselves. Below we share just two of thousands of surveys and inquires that show that the effectiveness of reward program is unprecedented.
82% of Gen X is active in at least one loyalty program (CrowdTwist)
86% of shoppers said they’ve joined a loyalty program to collect points for rewards (Kobie)
70% of consumers are more likely to recommend a brand with a good loyalty program (Bond)
77% of consumers say loyalty programs make them more likely to stay with brands (Bond)
Decide which program best fits your needs. Keep in mind that rewards programs involve business engagement. That is to say if your and your employees are excited about it and “talk it up” consumers will engage. So consider the engagement you intend to provide.
Once you have decide all you need do is complete the questionnaire below describing your offer. Our team Will set it up and send to you for review.
STAMP REWARD programs, points are rewarded for purchases of a specific amount for a specific reward. For example: Dine 5 times minimum purchase $15 and the 6th is free in the mount of $15 dollars.